Watch Question
Purchase not going through
Related to: IQ Lead Magnet
Date: 10/09/2024 08:26
User: Brad
Awards:
User: Brad
Awards:
I made a payment 2 in fact I I know they didn't go through and I would like them to it says they are on hold from my bank card actually 3 now I just looked
Date Description Amount Balance
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $97.00
$0.00
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $19.97
$0.00
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $37.00
$0.00
Date Description Amount Balance
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $97.00
$0.00
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $19.97
$0.00
Pending
Card HoldJVZOO 406-2858966 FLUS. Release Date 08/01/2024. Hold Amount $37.00
$0.00
Answers
Date: 29/07/2024 22:01
User: Jorge Vila
Awards:
User: Jorge Vila
Awards:
Hi Brad;
We don't have access to that information. You should go to jvzoo.com and send them that info as it's the payment platform we are using.
Jorge
We don't have access to that information. You should go to jvzoo.com and send them that info as it's the payment platform we are using.
Jorge
Date: 29/07/2024 22:12
User: Brad
Awards:
User: Brad
Awards:
Right now you have it set to only take credit cards can you change to take PayPal I've had this problem before?
Date: 29/07/2024 22:47
User: Brad
Awards:
User: Brad
Awards:
Date: 31/07/2024 18:14
User: Brad
Awards:
User: Brad
Awards:
I got access to it all now can I get refund for agent part I didn't mean to purchase it and I really have no need for it.
I guess when I trying to get access I went back to the sales pages and somehow I got charged for this as I was writing my 1st support ticket.
Transaction ID
EP-P42L8ZU90ZGQA5ZRW
Purchase Date
07/29/2024
Price
$97.00
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
I guess when I trying to get access I went back to the sales pages and somehow I got charged for this as I was writing my 1st support ticket.
Transaction ID
EP-P42L8ZU90ZGQA5ZRW
Purchase Date
07/29/2024
Price
$97.00
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
Date: 31/07/2024 18:26
User: Jorge Vila
Awards:
User: Jorge Vila
Awards:
Hi George;
I'm sending the info to Demetris to check what he can do regarding this.
Jorge
I'm sending the info to Demetris to check what he can do regarding this.
Jorge
Date: 01/08/2024 09:01
User: Jorge Vila
Awards:
User: Jorge Vila
Awards:
Refunded has been initiated!
Date: 08/08/2024 00:25
User: Brad
Awards:
User: Brad
Awards:
I just sent a new ticket in I need to add something I'm just copying and pasting it here
I think when I canceled my agency account you canceled the whole account. I just had no need for it but I do still want access to the front end.
I did get the 97 dollars back
Transaction ID
EP-POXBCDG689HQZ1ABA
Purchase Date
07/29/2024
Price
$37.00
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
Transaction ID
EP-D3JI81KIC3877AB3H
Purchase Date
07/29/2024
Price
$19.97
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
I think when I canceled my agency account you canceled the whole account. I just had no need for it but I do still want access to the front end.
I did get the 97 dollars back
Transaction ID
EP-POXBCDG689HQZ1ABA
Purchase Date
07/29/2024
Price
$37.00
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
Transaction ID
EP-D3JI81KIC3877AB3H
Purchase Date
07/29/2024
Price
$19.97
Seller
BBC Systems, Inc.
Status
Paid
Affiliate
George Katsoudas
Date: 10/09/2024 08:26
User: Jorge Vila
Awards:
User: Jorge Vila
Awards:
Respuesta Aprobada
It must be ok now!