Watch Question
Getting Access Error
Related to: IQ Lead Magnet
Date: 22/07/2024 08:05
User: Tracy Brinkmann
Awards:
User: Tracy Brinkmann
Awards:
I signed on yesterday and everything was working great. I tried to sign back on this morning to continue watching the training videos and I am getting "Access Error"
I tried doing a password reset - which worked successfully. Attempted to sign in with the new reset password and still got the "Access Error" message.
email i am signing in with is: tracy@successatlas.com
I purchased the front end commercial Payment Id: EP-HTD4G5WCZADMM2WZN
and fast pass Payment Id: EP-HHIM3OLSRP9WY3BJJ
I tried doing a password reset - which worked successfully. Attempted to sign in with the new reset password and still got the "Access Error" message.
email i am signing in with is: tracy@successatlas.com
I purchased the front end commercial Payment Id: EP-HTD4G5WCZADMM2WZN
and fast pass Payment Id: EP-HHIM3OLSRP9WY3BJJ
Answers
Date: 17/07/2024 15:02
User: Jorge Vila
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User: Jorge Vila
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Hi Tracy;
If you have changed the password, please be aware of adding spaces at the beginning or the end, that might cause errors!
Try again and otherwise contact me through jorge@jorgevila.com so I can sort you out!
Regards
Jorge
If you have changed the password, please be aware of adding spaces at the beginning or the end, that might cause errors!
Try again and otherwise contact me through jorge@jorgevila.com so I can sort you out!
Regards
Jorge
Date: 17/07/2024 15:22
User: Tracy Brinkmann
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User: Tracy Brinkmann
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what did you change the password to? o
Date: 17/07/2024 15:33
User: Jorge Vila
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User: Jorge Vila
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I can see you just regenerated, please try with the 5 numbers you got in your email and let me know
Jorge
Jorge
Date: 17/07/2024 20:33
User: Tracy Brinkmann
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User: Tracy Brinkmann
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no it is still not working :(
Date: 17/07/2024 23:49
User: Tracy Brinkmann
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User: Tracy Brinkmann
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tried again and its still not working :(
Date: 18/07/2024 07:01
User: Jorge Vila
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User: Jorge Vila
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Hi Tracy;
Just updated your access password to the first one generated.
Please log in and let me know.
Otherwise send me an email to jorge@jorgevila.com so I can make a video call with you to solve things!
Jorge
Just updated your access password to the first one generated.
Please log in and let me know.
Otherwise send me an email to jorge@jorgevila.com so I can make a video call with you to solve things!
Jorge
Date: 18/07/2024 12:56
User: Tracy Brinkmann
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User: Tracy Brinkmann
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which first one generated? generated when i first got my account or that i 1st generated?
I guess it really doesn't matter I tried both and I am getting the same error. I really do not believe this is a password issue.
I guess it really doesn't matter I tried both and I am getting the same error. I really do not believe this is a password issue.
Date: 19/07/2024 15:04
User: Tracy Brinkmann
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User: Tracy Brinkmann
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hello? tried again today and now I am not even getting password reset emails :(
Date: 22/07/2024 08:05
User: Jorge Vila
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User: Jorge Vila
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Respuesta Aprobada
Hi Tracy;
It's pretty extrange then!
Please send me an email to jorge@jorgevila.com, because I entered with your user/name with no problem
We can just make a call also to check things!
Jorge
It's pretty extrange then!
Please send me an email to jorge@jorgevila.com, because I entered with your user/name with no problem
We can just make a call also to check things!
Jorge